MENTAT SUBPROCESSORS
Fieldcraft Systems, Inc. uses the following service providers to process personal data on its behalf in delivering Mentat. All processing occurs in the United States.
| Subprocessor | Legal entity | Role | Data categories |
|---|---|---|---|
| Deepgram | Deepgram, Inc. | Transcription | Voice audio, transcript text |
| Anthropic | Anthropic, PBC | AI structuring | Transcript text |
| Twilio | Twilio Inc. | Call-in capture | Phone numbers, voice audio |
| Render | Render Services, Inc. | Application hosting and primary database (transcripts, recommendations, estimates). No audio at rest. | All service data except voice audio |
| Supabase | Supabase, Inc. | Authentication | User identifiers |
| Cloudflare | Cloudflare, Inc. | DNS, CDN, site hosting, and voice memo audio at rest (R2 object storage). | Network metadata, voice audio |
| Resend | Plus Five Five, Inc., doing business as Resend | Transactional email | Email addresses, message content |
| PostHog | PostHog, Inc. | Product analytics on mentathq.com and in the Mentat application, including masked session recordings. Screen text and form input are masked in the browser, so service data and end-customer data are not transmitted. | Page URLs, device and browser metadata, visitor identifier, user identifier, tenant identifier, product usage events, masked session recordings |
Your field-service management system, such as Jobber or ServiceTitan, is your own system that Mentat connects to under your authorization. It is not a subprocessor.
Organizations with a signed Data Processing Addendum receive advance notice of changes to this list per the DPA's notice terms. This page was last updated September 4, 2026.